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Design Data Offers Extended Support HoursOctober 12, 2009
Starting on October 5, Design Data has extended the office hours for its support department. You will now be able to reach a support representative from 7 a.m. to 7 p.m. central Monday through Thursday, and 7 a.m. to 5 p.m. central on Friday. A support representative will be available via phone and email.
During extended hours, current SDS/2 users needing telephone support should call the toll free support number — 888.883.2492 — and follow the voice prompts to reach the support representative. Users can also leave a voice mail message with their assigned support representative; the support representative working during the extended hours will be monitoring voice mail and will return messages.
As always, please email any support questions or issues you may have to firstname.lastname@example.org.