INTRODUCING CUSTOMERS' CLASSROOM: LESSONS FROM OUR USERS
To help our customers stay up to date on the software, SDS/2 is launching a new video series on our YouTube channel.
Customers' Classroom: Lessons from Our Users will showcase videos put together by our users, for our users.
They will teach you how to make the most out of SDS/2, showing you new ways to use existing features and introducing you to new functionality you might not yet know how to use.
The series' first video — created by United Structural LLC — is entitled SDS/2 Components 101, and covers what components are and how they can make your detailing tasks easier every day. Click here to watch the video.
If you would like to provide content to Customers' Classroom, please contact Stephanie Haith.
KRAUS PROMOTED TO SUPPORT DEPARTMENT MANAGER; WISNIEWSKI TO LEAD DETAILING TEMPLATES; HAKEL MOVES TO SALES
Kari Kraus, who has been at SDS/2 since June 2008, was recently promoted to support manager. She has previously worked as a support specialist, providing daily customer support, and has also instructed both Basic Training and Continuing Education courses.
"I have learned a lot through my time here at SDS/2 and in the classroom continuing my education," Kraus said. "I'm excited to utilize my experience and education to bring out the best of our support department moving forward, as the company and the software advances."
Steve Wisniewski, who was previously the support manager and has been with the company since April 2008, has taken a new position as detailing templates specialist. In that capacity, he will be focusing on improving the existing detailing templates, while also working directly with customers to develop customized detailing templates. (To learn more about SDS/2's detailing template customization service, which allows detail drawings to be customized to individual detailing and fabrication standards, click here.)
Laura Hakel, who has been a support specialist with SDS/2 since October 2011, is joining the sales team as a global solution specialist. In that role, Hakel will be working with marketing and sales to develop content, assist with pre-sales technical demos, and work with partners for interoperability and joint marketing initiatives.
Customers who had Wisniewski or Hakel as their support representative have been assigned a new support rep; those impacted customers will receive notification via email about the change.
SDS/2 OFFERING SPECIAL YEAR-END SALES OPPORTUNITY
2018 saw some major upgrades and enhancements to SDS/2, such as our new handrail modeling functionality (see the video here). Our development plan for 2019 is even more exciting.
If you are thinking of expanding your software portfolio to make your business even more competitive for 2019, please let us know and we will contact you to talk about some compelling end-of-year promotions we have in place for our valued clients. You can also click here to chat online with sales.
Don't forget — with the Section 179 Tax Deduction, you could potentially deduct your entire SDS/2 software investment on your 2018 tax return. But of course, check with your tax advisor for applicability.
GET CAUGHT UP ON NEW/2 2018 SUPPORT WEBINARS
SDS/2 hosted a series of New/2 2018 support webinars to get users up to speed on the new features and functionality in the software. If you missed any of the webinars live, you can now check them out on our YouTube channel.
SDS/2 TO EXHIBIT AT WORLD OF CONCRETE IN JANUARY
SDS/2 Concrete provides the necessary tools to automate detailing and fabricating of rebar for reinforced concrete. Rebar detailers can automatically generate detailed bending and placing schedules, as well as placement drawings, from 3D model information, saving time over traditional 2D workflows and putting users at the forefront of the BIM market.
Now users can see firsthand what SDS/2 Concrete has to offer at the World of Concrete in Las Vegas, Nevada, January 22nd through the 25th. SDS/2 will be exhibiting in booth #N2467.
