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we help?

Find the resources you need to enhance your SDS2 experience.

Customer Support Hours:
Monday - Friday: 7:00 AM to 5:00 PM CDT

FOR ALL TECHNICAL INQUIRIES,
CONTACT OUR Customer support

technical support

Get an answer faster! There’s a good chance your question has been answered in one of our help articles. 

visit tech support

Email us

For specific questions or answers not available on our technical support site, email us at sds2-support[at]allplan.com.

Email Us

call us

For urgent questions please call us at (888) 883-2492 and leave a brief description of your issue. We will respond as soon as possible.

Call Us 

PROJECT Upload

Easily upload project files to our secure portal for seamless support and efficient assistance from our team.

UPLOAD PROJECT
 

sds2 forum

Get quick answers, how-to’s, and advice from fellow SDS2 users and experts. 

VISIT SDS2 FORUM
 

verify sds2 user

Use our simple tool to ensure that your detailer is using a legal copy of SDS2.

Learn more
 

other 

contact sales

Interested in one of our products or have a question about your account?

Contact sales 

find local support

For support outside of the U.S., contact one of our global partners. 


View Resellers

subscription & maintenance BENEFITS

Are you looking to maximize the benefits of your SDS2 software? By staying up-to-date with your maintenance fees or subscription, you can ensure that your software is always operating at peak performance. Plus, you'll unlock SDS2's full range of value-added resources and services, including: 

Free Bimplus
pro plan

Seamlessly share project information from any device with a free Bimplus by ALLPLAN account.* Learn more 

ACCESS TO
NEW FEATURES

Take advantage of the newest features and functionality so you can stay ahead of the competition.

SDS2
TOOLBOX

Instant access to exclusive tools, features, and components to help you tackle specialized tasks. 

Dedicated
customer Support

Our team of experts is available to help you resolve problems quickly by email or phone. 

FREE 
TRAINING

We offer free online training to ensure your team members can be productive right away. 

SDS2
Community

Connect with an online community of professionals and see how others are using SDS2.

ENHANCED SAFTEY 
& security

Get the latest updates to identify and fix new security vulnerabilities, keeping your data and projects safe. 

Beta  
Testing

Gain early access to new features and provide feedback, which can help improve the quality of SDS2.

*Available with SDS2 Detailing subscriptions only. 

SDS2 Learning Resources

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Online
training 

Learn anywhere, anytime with free self-paced, online training courses. 

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Live
webinars

Explore our library of live and on-demand webinars to get time-saving tips and tricks. 

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TECHNICAL
Support Center

Extensive online library of help manuals, tutorials and step-by-step guides covering a wide variety of topics.