frequently asked questions
SDS2 Licensing
Our login-based licensing makes it easier than ever to borrow SDS2 seats for offline use and move between devices. Plus, you’ll get better usage analytics and be able to make immediate updates to your account.
Benefits to the user:
- Automated upgrades based off your maintenance status or subscription renewal.
- The ability to borrow licenses, away from an internet connection, for specific timeframes.
- Removing the dependency on a physical hasp.
- Ability to manage users access to SDS2.
- View analytics on usage.
- Easily move between machines using a single license.
update | may 2022
New versions of SDS2 were released on May 16 with a patch for licensing validation. It is critical for all customers to install and use the updated versions of SDS2. If you have not reinstalled SDS2 since May 16, please do so as soon as possible.
Here are some tips for reinstalling the latest SDS2 versions:
- If your users are running previous and newer versions which both use the new licensing, they could be asked to log in each time the program is started. To address this, please make sure you have installed and are running the most current versions for each major release.
- To ensure your users are launching the correct versions, please remove all desktop shortcuts and pinned taskbar icons prior to installing the latest releases. Desktop icons can be automatically created at the time of installation.